Hi! I’m Dianne you can call me “Dee” — a Customer Experience Specialist with over 6 years of BPO experience handling customer support, escalations, quality monitoring, and tea-----------ntoring.
I’m highly detail-oriented and trained to strictly follow SOPs while maintaining excellent communication and professionalism. I’ve worked with tools like Salesforce, HubSpot, NetSuite, Genesys, Verint, 3CX, and more.
I also leverage AI tools such as ChatGPT, Gemini AI, Perplexity AI, and Copilot to work smarter and faster. Need basic graphics or content support? I use Canva too.
If you’re looking for someone reliable, organized, and committed to quality.
I’m ready to help.
