-Hardworking and dependable professional with a strong combination of technical, IT support, and creative design skills.
-Experienced in using Control-M to monitor, run, and re-run scheduled jobs, ensuring failed processes are properly resolved and completed.
-Proficient in handling service requests using Microsoft SQL Server Management Studio (SSMS), including connecting to servers, modifying queries, and scripting database operations.
-Skilled in providing technical support, troubleshooting system-related issues, and coordinating with teams to deliver effective solutions.
-Knowledgeable in Machine Learning and Image Classification with a strong interest in data-driven technologies.
-Strong background in Embedded Systems Design, Real-time Systems, IoT Integration, C/C++ Programming, and Hardware Design.
-Experienced in Cisco Networking, including Network Security, Enterprise Networking, Routing & Switching, Wireless Essentials, and IoT Protocols.
-Proficient in Project Management, Excel Spreadsheets, Data Entry, and general administrative tasks.
-Advanced user of Microsoft Office (Word, Excel, PowerPoint) and Google Workspace (Docs, Sheets, Slides).
-Creative and detail-oriented with experience in Graphic Design using Canva and Video Editing.
-Committed to delivering high-quality work, meeting deadlines, and continuously learning new skills to grow professionally.
