Can answer approximately-----------incoming calls/chats daily and apply problem-solving skills to resolve customer inquiries and disputes, and escalate using appropriate channels when necessary.
Experienced in communicating through Slack, Zoho Cliq, Amazon Chime and Google Mail.
Worked closely with the following tools:-Calibrio-Stella Connect/ Medalla-Microsoft GSuite/Workspace-Assembled-SunCo-Zendesk-Zoho-PowerBi-Tableu-Plaid-Amplitude
Verified
