Operations and Research Support professional with 8+ years of BPO and remote work experience supporting client coordination, CRM management, research, reporting, administrative operations, and cross-functional collaboration for US-based teams.
Experienced in researching target companies, identifying decision-makers, verifying contact data, maintaining organized databases, and supporting outreach and business development initiatives using LinkedIn Sales Navigator, Apollo, ContactOut, Crunchbase, and other enrichment tools.
Skilled in pipeline tracking, operational support, process documentation, and workflow coordination in fast-paced remote environments. Known for strong attention to detail, organization, adaptability, and clear communication while managing multiple priorities independently.
My goal in every engagement is to become a dependable long-term support partner who helps simplify workflows, improve operational efficiency, and contribute to business growth.