Hi! I am ----------- ----------- D. -----------, a Bachelor of Science in Computer Engineering graduate with 8 years of working experience in the IT support industry. I have developed, trained, and honed a comprehensive skill set that enables me to handle diverse and complex technical problems. Moreover, my customer-centric mindset sets me apart, I genuinely enjoy assisting users, employees, and clients with their IT concerns and always go the extra mile. I always take pride in providing timely, accurate, and efficient support in all the cases I am handling. I am also trained and experienced enough to communicate clearly and actively listen throughout the troubleshooting process. I can break down technical jargon into user-friendly or non-technical savvy people that always garnered positive feedback and user satisfaction.
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