I have over a decade of job experience. All of the jobs I handled require solid customer service skills, ability to converse in English at ease due to all of them are for international companies, and being able to practically apply them to fulfill the given task while learning new skills for self-improvement in the process. I also have a reliable background of technical assistance which covers both enterprise and consumer products. I also am a superb team player who can Identify risk and opportunities for growth. I am easy to get along with and is approachable in any situation.
I don't require heavy supervision as I already have 5 years of VA work experience as an E-Commerce Operations Associate. Working under pressure is not an issue as I am very much familiar with deadlines due to the nature of my most recent engagement which involves timed project and high severity cases. Working as a virtual assistant really helped me improve my sense of responsibility and ownership which I'm very much willing to share if required for a new collaboration opportunity.
I have a solid work background with
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----------- and all of their subsidiaries and was once a member of their leadership team for the customer and technical support department. Most of the staff I mentored are now leaders themselves for the company that I used to work
for.My problem solving skills are reliable and I am not a stranger when it comes to time management. Working for different outsourcing companies throughout the years, I gained a competitive
amount of transferable skills which I can utilize for the continued growth of the business.