Data StudioGoogle AnalyticsWFM Applications (IEX and Aspect WFM)Excellent verbal and written communication skillsWell-rounded, innovative, proactive, and can-do attitudeStrong attention to detail, analytical and problem-solving abilitiesOrganisational and time-management skillsPerceptive and cooperativeHighly ethical, enthusiastic, reliable, and can work under pressureProficient in MS applications (Excel, Word Doc, PPT, etc.)Expert at data management using Google drive/doc/sheet (pivot, Vlook up, and formulas)Knowledgeable of Confluence, Jira, WordPress, Pipedrive, live chat platforms, etc.