Operations Specialist + Email Marketing (Healthcare)

Operations Specialist + Email Marketing | Healthcare Businesses
With 3+ years managing operations for a Direct Primary Care (DPC) clinic, I help healthcare businesses streamline workflows, stay compliant, and boost patient engagement through systems and email marketing campaigns.
What I Can Do for You:


Email Marketing (ActiveCampaign, Mailchimp, ConvertKit): Automated campaigns, onboarding sequences, employer outreach, and retention reminders that increase bookings and renewals.


Operations & Workflow Optimization: EMR workflows (Cerbo, Spruce, Doximity), multi-calendar management, billing systems, and compliance reporting.


Patient & Client Experience: Seamless onboarding systems, executive health exam coordination, and 200+ monthly communications handled with zero compliance errors.


Marketing & Growth Support: Enrollment campaigns, employer outreach, and lead-gen funnels that bring steady new patients.


Proven Wins:


Cut billing delays by 70% with optimized workflows.


Created onboarding + email campaigns that boosted retention for a DPC clinic.


If you’re looking for someone who blends operational excellence with email marketing to help your clinic or healthcare business grow, let’s connect.