Medical Virtual Assistant | Care Coordinator | Insurance & Prior Authorization Specialist

Medical Virtual Assistant | Healthcare Administrative & Patient Support

Are you a healthcare provider or practice owner looking for a reliable Medical Virtual Assistant who can take administrative work off your plate?

I’m a healthcare professional with hands-on experience supporting medical practices, case management agencies, and billing-related operations. I specialize in patient coordination, insurance verification, prior authorization, medical records, provider communication, and day-to-day healthcare administration.

My goal is simple: keep your patients, paperwork, and administrative workflows moving without you having to chase every detail.

What I Can Help With

• Patient scheduling and appointment coordination
• Patient calls, follow-ups, and communication
• Insurance eligibility and benefits verification
• Prior authorization submission and follow-up
• Insurance portal and phone coordination
• Medical records requests and follow-ups
• Provider and insurance company communication
• DME and medical supply coordination
• Insurance/billing-related administrative tasks
• Medical documentation and EHR updates
• Data entry and administrative support
• Case coordination and task tracking
• General Medical VA and healthcare administrative support

Healthcare Experience

I have experience supporting spine clinics, case management agencies, and billing operations, giving me a strong understanding of healthcare workflows and the importance of accuracy, timely follow-up, documentation, and confidentiality.

Systems & Tools

• CGM EHR
• Eclipse
• CureMD
• Google Workspace
• Microsoft Office
• Microsoft Teams
• Zendesk
• Zoom
• Slack
• WhatsApp

I’m also comfortable learning new EHRs, CRMs, insurance portals, scheduling systems, and practice-management software.

What You Can Expect Fro-----------

✓ Strong attention to detail
✓ Professional written and verbal communication
✓ Reliable follow-through
✓ Organized and process-oriented work
✓ Comfortable handling repetitive and time-sensitive tasks
✓ Quick to learn new systems and workflows
✓ Patient-focused and professional communication
✓ Able to work independently with minimal supervision

I understand that healthcare administrative work requires accuracy, confidentiality, empathy, and consistency. I take ownership of my tasks and make sure important follow-ups don't fall through the cracks.

I’m currently open to part-time or full-time remote opportunities and am particularly interested in working with healthcare providers, clinics, allied health practices, case management teams, medical billing companies, and healthcare businesses looking for a dependable long-term VA.

If you need someone who can step into your workflow, learn your systems, communicate professionally, and get things done—I’d be happy to help.