Detail-oriented and reliable Virtual Assistant with over 5 years of experience supporting international clients, particularly in the construction and eCommerce industries. Proven skills in customer support, order processing, logistics coordination, and online product listing. A self-motivated professional who takes initiative, meets deadlines, and communicates effectively with teams and clients.
WORK EXPERIENCE
General Virtual Assistant
- Respond to customer inquiries, recommend suitable products, and address technical questions related to insulation and building materials.
- Manage order processing: issue invoices, confirm payments, and coordinate split deliveries.
- Handle delivery logistics: liaise with couriers, communicate shipping schedules, and resolve delivery issues.
- Perform administrative duties: maintain transaction records, check cost pricing, and coordinate with suppliers.
Fashion Product Lister
- Create SEO-friendly listings for Poshmark and eBay including titles, detailed descriptions, and accurate measurements.
- Research market trends to determine competitive pricing.
- Optimize content to increase product visibility and improve conversions.
SKILLS
- Ecommerce Support (Poshmark, eBay, bigcommerce)
- Customer Service & Email Handling
- Order Management & Invoicing
- Logistics Coordination
- SEO Product Listings
- Admin & Data Entry
- Communication & Problem Solving
- Project & Time Management
