A customer-focused, good conversationalist with 8 years of experience in the call center sector and 3 years as a freelancer—someone who works hard and is dedicated—has a track record of producing top-notch results in lead generation, appointment setting, cold calling research, customer service, and admin task. I have a solid track record in providing excellent customer service; in 2013, Sprint USA recognized me with a Hall of Fame award—I am also a reliable virtual assistant who makes clients' lives easier.