Welcome to my OLJ Profile!
I am an IT professional who possess a rare mix of technical and exemplary communication skills practiced in the IT and BPO industries for 11 years.
My technical skills include, but is not limited to:
- Microsoft 365 Global Administration and Implementation
- Google Workspace Administration and Implementation
- Active Directory Administration (Azure, On-premise, Hybrid)
- Exchange Administration & Implementation (Online & On-premise)
- Collaboration Tools Administration & Implementation (SharePoint, OneDrive, Teams)
- GPO Management
- Server Maintenance & Patching
- Desktop Support (Printers/MFP, Windows OS/Mac OS, MS Office, etc.)
- Printer Management (Printix, Printer Logic)
- End-user support (Training & Support)
Hands-on & working experience with IT tools including, but is not limited to:
- IT Ticketing/CRM (Remedy, ServiceNow, GoToAssist, SolarWinds, Salesforce, FreshService, ConnectWise)
- RMM (GoToAssist, Datto, ConnectWise)
- Email Gateway (Barracuda, Proofpoint, -----------cast, Nable)
- Email Archiving - EMC SourceOne, Acronis
Here's a non-exhaustive list of projects I have completed:
- Setup and implementation of Microsoft 365 Services
- Domain setup and integration to Microsoft 365
- Exchange On-Premise to Online Cutover Migration
-CodeTwo Signature Deployment
- Tenant Migration (Google Workspace to Microsoft, Microsoft to Google Workspace)
To know more about me or should you be interested in hiring me for a short-term/long-term project/contract, please feel free to send me a message and I'll get back to you.
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