Dedicated and detail-oriented professional with experience in medical billing and customer service. Skilled in insurance verification, claim submission, denial management, payment posting, and reviewing EOBs using payer portals and clearinghouses such as Availity, Noridian, ClaimMD, and Waystar. Experienced in working with commercial and Medicare insurance claims and using ECW for patient and billing management.
Strong communication and problem-solving skills with a background in handling patient inquiries, coordinating with providers and insurance companies, and delivering excellent customer support. Highly organized, dependable, and able to work efficiently in fast-paced environments while maintaining accuracy and professionalism.
