As a customer service, I answer all customer queries aboutbthe company's product and services. I handle billing questions and disputed and process adjustments if needed. I also do basic troubleshooting for mimor faults. As an inbound sales consultant, I upsell and cross sell other product and services to the customer. Highlight features and benefits of each items. We also do appointment settings for callbacks and meet ups. I also do non voice support via email and chat. I am also an IT graduate with knowledge in MS Office tools, multimedia such as graphic artisting and video editing. I am also a voice talent who can record radio commercials, e-Learning tools and AVP's.
Verified
