[Workforce Background]
As WFM Real Time Analyst:
- Acts as 1st level of escalation of Intraday Analysts in terms of misses in Service Level or
challenges with Operations in executing real time action plans.- Functions as 1st level of escalation in terms of reporting inquiries or troubleshooting of reports.
- Provides input to WFM team in terms of conceptualizing intraday reports that drive efficiency to
the team and also help in Operations performance.
- Provide training and conduct knowledge transfer sessions to other WF-----------mbers especially
new members on WFM tools and function as go-to person when there are inquiries arise from
RTAs and Operations.
As OMD/Real time analyst/Report Analyst:
- Work closely with the WFM team in supporting, handling and managing existing reports.
- Conduct data audit, fact checking and/or validation of the quality and integrity of the data.
- Offer compliance, escalations, operational and supplier audits, data analytics and complex
activity administration.
As an MIS executive, I am responsible for planning the strategy, head count and scheduling of
the agents while maintaining the balance and meeting the service level agreement with the
client
- Provide strong reporting and analytical information support to the management team & Client.
- Design reporting formats to provide accurate information in a clear and concise manner.
- Expected to publish accurate daily/weekly/monthly reports in a pre-defined format and
frequency.[Product lister Background]
I am an eBay product lister and researcher using different tools to deliver high-quality service to my clients. I am proficient in using the English language. I am a professional Freelancer under a single roof with great communication skills, fast learner, can handle multitasking work, and very reliable contractor.
My Expertise:
- eBay Store Management.
- eBay Listing Template
- eBay Store Front Design
- eBay Listing With Multiple Variations
- Create Listing on eBay via Auctiva
- Create Listing on eBay via Ink-Frog
- eBay Listing template update
- eBay Listings Optimization
- eBay data entry
- eBay & Amazon dropshippinig
- Amazon listings single/variation.
I am very quick and fast in listing items on eBay Amazon and all shopping sites.
eBay Dropshipping Tool:
- dsmtool
- autodstools
- websellerguru
- yaballe
- Haustle got real
- Skugrid
- Hydra-Lister
- easync
- Shopmaster
- black-lister etc...
Client satisfaction is my prime goal. Quality is my first priority. I am very communicative, to avoid any confusion. I really prefer long-term relationships with my clients.
My services and rate are flexible to works for various teams with budget and needs of all kinds
I am always open to new projects and look forward to hearing from you.
