Experienced IT Support Specialist with 8 years of expertise in troubleshooting hardware, software, and network issues. Skilled in providing technical assistance, managing IT systems, and ensuring seamless operations for end-users. Proficient in using remote support tools, ticketing systems, and IT security protocols. Strong problem-solving abilities, excellent communication skills, and a customer-focused approach to resolving technical challenges. Passionate about technology and continuously learning new IT solutions to enhance system performance and user experience.
