Detail-oriented professional with a strong foundation in communication and customer support, seeking to leverage over 2 years of experience as a Global Communications Trainer and nearly a year as a Subject Matter Expert in sales and retention to excel as a Virtual Assistant.Adept at streamlining workflows, managing client needs, and ensuring efficient operations. Skilled in handling customer interactions, scheduling, and problem-solving, supported by 4 months of hands-on experience in customer service calls. Passionate about delivering high-quality support with a proactive and client-focused approach.