I am a seasoned IT professional currently serving as a System Administrator and Level 2 Tech Support at Pag-IBIG Fund. My background is built on a foundation of solving complex technical issues, managing systems, and ensuring seamless digital operations.
Beyond core IT infrastructure, I bring a unique analytical edge. My experience as a Data Collection Specialist and Backlinks Specialist allows me to bridge the gap between technical maintenance and growth-focused data analysis. I don't just keep systems running; I optimize them for performance and data integrity.
With additional years spent in customer support for financial and telco sectors (Sykes and TeleTech), I possess the communication skills necessary to translate complex technical jargon into clear, actionable insights for stakeholders and clients alike.