Experienced Training and Development professional with a strong background in Amazon Seller Central, customer service, and virtual assistance. Proven track record in designing and delivering training programs, coaching individuals through 1:1 and group sessions, and developing structured learning materials. Skilled in simplifying complex processes, improving performance, and supporting both individuals and teams to achieve measurable results. Passionate about empowering professionals and businesses through practical, results-driven training and development strategies.
PROFESSIONAL EXPERIENCE
Service Manager | Lead Technical Mentor
2020–2026
Communication and Process Trainer 2014–2020
Customer Service Representative, 2013–2014
EDUCATION Bachelor of Arts in Legal Management
Bulacan State University(BSU) |-----------
KEY SKILLS
End-to-End Training & Development Programs
VA Hiring, Training & Placement Systems
Curriculum Design & Instructional Content Creation
Amazon Seller Central Operations & Compliance
1:1 Coaching, Mentoring & Group Facilitation
Performance Tracking & Continuous Improvement
Stakeholder Communication & Customer Experience
Remote Operations & Strategic Problem-Solving
TOOLS
Thinkific
Circle
Canva
Slack
Calendly
Airtable
Kartra
<8efe80624d780eba0c6493ec45140364>;Email Address: -----------
Mobile Number: -----------
