I've been working as a Virtual Assistant for 4 years now and provide a great service to every client with great hard work. I have also worked in the BPO Industry since 2013 as a Customer Service Representative in different kinds of accounts such as Financial, Uber, Sprint, and Quickbooks. I have also worked as a Subject Matter Expert (SME) to support agents on their calls, do supervisor calls when needed, and assist in providing coaching to agents when requested to help facilitate a better understanding of policies and protocols.
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