With over seven years of experience in customer service, administrative support, sales, and virtual assistance, I bring a versatile background and a proactive mindset that would make me a strong asset to your team.
In my most recent role as an Executive Assistant to an Australian Business Coach, I handled:
1. Inbound and outbound calls for client support and sales
2. Calendar and travel coordination
3. Invoice and billing management
4. Uploading content to LinkedIn, TikTok, and websites
5. CRM updates and email communication with clients
Prior to this, I gained experience in customer support and virtual assistance, where I managed applicant screening, onboarding, and training processes, and handled client interactions across platforms like Zoho, ClickUp, Trello, Salesforce, and Slack. I also created training materials and managed social media feedback and responses.
I am skilled in multitasking, self-directed work, and ensuring a smooth flow of operations, whether supporting internal teams or external clients. My experience spans tools such as Canva, Gorgias, Airtable, Filmora, CapCut, and other systems essential for digital content and admin workflows. I am also an experienced Account Receivable Specialist who ensures the accuracy of the financial accounts we are handling.
I am passionate about supporting companies that value quality service, efficiency, and empathy in how they serve their clients and manage their teams. I am confident that my skills and dedication make me a strong candidate for your team.
