I am an Operations and Business Support Virtual Assistant with experience supporting structured workflows, documentation, and day-to-day operations.
I previously worked for over five years in an enterprise BPO environment (TELUS International), supporting multiple accounts and following detailed processes, systems, and performance standards.
I currently manage and support operations for a small e-commerce business that I built and operate, handling order coordination, customer support via chat and email, basic bookkeeping, task tracking, and internal process support.
This experience strengthened my ability to follow structured workflows, document processes, and support daily operations with consistency and accountability.
I work best with clear instructions, defined responsibilities, and documented workflows. I am detail-oriented, reliable, and focused on completing tasks accurately and consistently.
I am looking for a long-term remote role in operations support, business support, or administrative support where training and clear onboarding are provided.
