I help client-facing teams keep their CRM and follow-ups under control so leads, documents, and pending tasks don't get forgotten.
I currently provide sales and administrative support using Pipedrive, where I help with client onboarding, CRM updates, document follow-ups, scheduling, and tracking pending requirements. I also work in data quality assurance, reviewing large sets of information for accuracy and identifying inconsistencies.
My background also includes HR compliance, team leadership, administrative support, QA, and experience using Bitrix CRM.
I work well independently, and I'm comfortable taking ownership of recurring processes, keeping records clean, and following up without needing constant reminders.
I can support: • CRM management • Pipedrive • Sales support • Client onboarding • Follow-ups • Data quality/QA • Documentation • Scheduling • Operations support