I am a seasoned Customer Service professional and Virtual Assistant with 14 years of experience across e-commerce, healthcare, and fleet management.
I?ve spent a large part of my career leading teams and helping companies scale their customer support operations. From managing technical troubleshooting at Transcom to handling high-volume e-commerce logistics at Universal Yums, I enjoy solving problems and making sure customers have a seamless experience. I?m tech-savvy, familiar with tools like Zendesk, Shipstation, -----------, WooCommerce, WordPress, Metorik, Salesforce and I'm always looking for ways to make workflows more efficient.
I always aim to be a big contributor in a team and making an impact.
