Your Go-To Shopify & E-commerce Virtual Assistant for Streamlined Success
Are you looking for a reliable, detail-oriented virtual assistant to support your Shopify store or e-commerce operations? You're in the right place. With several years of hands-on experience in customer service, fraud prevention, product research, and store optimization, I help e-commerce businesses run efficiently, securely, and successfully.
Areas of Expertise
Shopify Support & Store Management:
- Product listing, editing, and tagging
- Fraud prevention and order monitoring
- Store setup, maintenance, and optimization
- App integration (Oberlo, AliExpress, Printify, and more)
Customer Service Support:
- Email, phone, and live chat assistance:
- Platforms: Zendesk, Gorgias, Salesforce
- Handling returns, disputes (PayPal, Klarna), and inquiries
- Delivering 5-star customer experiences
Data Entry & Admin Assistance:
- Accurate and efficient data entry
- Order tracking and fulfillment coordination
- Supplier communication and inventory support
- Invoicing, bookkeeping, and payables management
Product Research & SEO:
- Finding winning products (Jungle Scout, Helium 10, AMZScout)
- Creating SEO-optimized product descriptions
- Competitor research and trend analysis
<8efe80624d780eba0c6493ec45140364>Email Marketing & Social Media (Basic):
- Klaviyo setup and basic email flows
- Canva graphics for promotions and posts
- Basic scheduling and engagement
Tools & Platforms I Use
Shopify, Canva, Klaviyo, Google Workspace, Microsoft 365, Adobe Creative Cloud (Photoshop, InDesign, Lightroom), Netsuite ERP, Basic Figma, iMovie, -----------, Slack, ShipStation, Miro, Getida.
Why Work With Me
- Versatile skill set: Technical, creative, and customer service experience
- E-commerce savvy: Familiar with the full Shopify lifecycle
- Reliable and detail-oriented: Committed to accuracy and professionalism
- Customer-focused: I represent your brand with care and dedication
Let’s build your brand, boost conversions, and deliver an outstanding customer journey.
Message me today—I'm ready to help your business grow!