Experienced Virtual Assistant and Virtual Customer Service Representative. I specialize in helping e-commerce businesses manage increasing inquiries and ensure smooth operations, especially during periods of rapid growth. With over 5 years of experience in customer support and other virtual services, I utilize CRMs such as Gorgias and Intercom to maintain seamless communication across social media platforms and other channels.
I have hands-on experience using Shopify to manage orders, track inventory, and support online store operations. I also have experience in dropshipping operations, including product research, supplier coordination, and fulfilling customer orders efficiently. Whether you need a Customer Service Representative or a Virtual Assistant, I am here to improve your customer service and help grow your business.
Quality and clients always come first, This is what I kept in my mind in 5+ years of my career. During this time, I’ve had the privilege of working with various companies and individuals, helping them streamline operations. This has become my full-time passion and career.
