I've been working remotely for over 4 years.
I have a total of 9 years working experience, 4 years in Hotel Sales Industry doing administrative and managerial task combined, 3 years working as a Freelance Virtual Assistant for an international client where I was responsible for e-commerce, product listing management and administrative tasks, and more than 2 years in an international call center company handling various campaigns such as Customer Care, Technical Support and Healthcare.
I am knowledgeable in the following tasks:
- Chat and Email Handling
- Calls Handling
- Insurance Member Coverage and Eligibility review
- Claims Review/Disputes Process
- Prior Authorizations assistance
- Medical Billing - CPT, ICD-10
- CRM tool management
- Enrollment assistance
- Specialists Appointment Setting
- HIPAA Compliant
I am Well-versed in Microsoft Office, G-Suite, CRM, Slack and Calendly.
Great support for administrative, customer support and data management task.
