- Managed real-time scheduling and monitoring for drivers, adjusting routes based on traffic, flight -----------ays, and client needs.- Created and distributed next-day schedules, optimizing routes and distances to ensure efficiency and on-time performance.- Communicated directly with drivers to resolve urgent issues, provide updates, and maintain operational flow.- Served as point of contact for clients, providing timely updates on -----------ays and ensuring customer satisfaction.- Balanced daily operational demands with proactive planning, reducing scheduling conflicts and improving overall service reliability.