Highly experienced banking professional with over 20 years in customer service, administrative support, and financial operations. Strong background in problem-solving, client communication, and process efficiency. Proficient in Microsoft Office, email support, web research and more. Seeking a part-time Virtual Assistant or Customer Support role where I can apply my expertise in handling customer inquiries, administrative tasks, and online business tools.
Key Skills: - Customer Service & Conflict Resolution - Administrative & Clerical Support - Email & Calendar Management - Microsoft Office (Word, Excel, PowerPoint, Google Sheets and more) - Web Research & Email Marketing - Data Entry & Bookkeeping - Bank Operations & Lending Services
