I am an Experienced General Virtual Assistant with over 5 years of proven expertise. I am confident in my ability to support and enhance your business. Let's Connect!
Know more about me here:
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*** Technical Skills ***
- MS Office Applications
- Adobe Photoshop
- Google Suite
- Typing Speed of 50wpm - 60wpm
*** General VA ***
- Calendar Management
- Answering Customer Service Emails /Tickets /
- Phone/Chat Support - Google Voice / Ooma Office VoIP/ GoTo
- Preparation of Training Materials
- Document Template Creation
- Online Research
- Dropbox / Google Drive Organization
- Data Entry
- Creating / Managing Spreadsheets
- Preparing PowerPoint Presentations
- File Conversion
- DocuSign
- Canva
- Zendesk
- Trello
- Slack
*** Short-Term Rental Management Skills ***
- Answer Guest Inquiries via Chat/Call
- Assist Guest Check-in
- Set Cleaner Schedule
- Processing Extra Service Fees
- Processing Refunds
- Contact Property owners/leads
- Order Supplies for the property
- Monthly Revenue Report
- Optimize/Add New Listing in different OTAs
- AirDNA
- Smartbnb / Hospitable
- Lodgify
- Turnoverbnb / Turno
- Remotelock
- Hostaway
- Guesty
- Hubspot
- Ciirus
***Search Engine Optimization (SEO) ****
- Keyword Research
- SEO Site Assessment and Planning
- SEO Site Registration and Local Directories
- On-Page SEO
- Off-Page SEO
- Google Analytics
- Google Adwords
- WordPress
- Wix