Good day,
I'm currently working as a Virtual Assistant for a Real Estate company in Minnesota. I can offer fresh ideas while giving outstanding time-management in answering your emails, chat, or even managing your daily calendar. Currently, I'm doing lead management, lead sourcing, and keeping track of my client's dashboard. With my 4 years of customer service and 3 years as a Virtual Assistant, I can definitely provide impeccable service to ensure the growth of your business.
I have a positive, empathetic, and professional attitude toward customers at all times. I always respond promptly to customer inquiries. I acknowledge and resolve customer complaints. I make sure that I know my client's products inside and out so I can provide quality customer service. I also keep records of customer interactions, transactions, comments, and complaints. I am good at communicating and coordinating with colleagues as necessary. I also provide feedback on the efficiency of the customer service process. I also have experience mentoring trainees for customer service representatives. I also ensure that every time I face a customer, I provide quality customer satisfaction and provide professional customer support. I also love challenges and embrace changes. I'm not afraid to learn new things. I hope I could be part of your company so I can share and improve my skill set.
