I'm an Executive Assistant and Administrative Virtual Assistant with over 4 years of experience supporting US and UK clients. My background also includes customer support and e-commerce operations, allowing me to provide both executive and customer-facing support.
In my current role, I manage 100+ customer inquiries daily while consistently meeting SLA targets. I've also contributed to 100+ positive Google reviews by providing timely, accurate, and professional customer support. In previous roles, I've managed executive calendars, coordinated projects, maintained business documentation, prepared reports, conducted online research, and kept day-to-day operations organized.
I'm proficient in Google Workspace, Microsoft 365, Outlook, Freshdesk, Slack, Asana, Trello, Shopify, StoreFeeder, Canva, CapCut, Loom, ChatGPT, Claude, and Gemini AI. I'm comfortable learning new systems and adapting to different workflows, allowing me to quickly become a reliable member of any team.
Colleagues describe me as organized, dependable, and detail-oriented. I enjoy solving problems, staying on top of priorities, and making it easier for the people I support to focus on what matters most.
I'm currently looking for a full-time, long-term remote opportunity where I can contribute as an Executive Assistant or Virtual Assistant and continue supporting businesses with reliable administrative, operational, and customer support.
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