I've done quite of administrative tasks for VBP BackOffice Solutions in which this company is in the Financial Services Industry. My skills include data entry, record keeping, document preparation, email management, research, transcription, data analysis, and comparisons. I have used tools such as Salesforce, MS Office (Word, PowerPoint and Excel), Siebel, COIN and open to learn more tools.
I also have a customer service representative experience wherein my tasks were mobile technical support, resolving billing concerns, resolving Prepaid and Postpaid concerns and complaint handling.
Currently, I am working as a Virtual Assistant, mainly as a Transaction Coordinator in the Real Estate Industry. I help the Buyer's Agents with their contracts, communicating with Closing Attorneys, Lenders, Listing Agents and Buyers, entering data, preparing forms, scheduling appointments, coordinating with all parties until each deal closes. The tools that I have been using are Dotloop, Open to Close, Skyslope, TMLS and SISU.
Aside from doing VA work, I also do interpretation projects as a part-time gig since 2020. I can both provide simultaneous and consecutive interpretation services for the languages Bisaya, Tagalog and English.
