I am a dependable professional with 6 months of customer service experience, 1 year of basic English tutoring, and 10 years of human resources management.
I have a strong background in customer service, handling a wide range of client concerns, including difficult and high-pressure situations. I consistently maintain professionalism, communicate clearly, and deliver effective solutions to ensure customer satisfaction.
As an English Online Tutor, I specialize in teaching basic English to beginners. I have worked with Korean students aged 5 to 30, focusing on foundational skills such as pronunciation, basic vocabulary, simple sentence construction, and everyday conversation. I am patient, well-structured, and committed to helping students build confidence in using English.
With over 10 years of experience in Human Resources, I bring a critical and analytical approach to decision-making. I am skilled in objectively assessing situations, understanding their implications, and providing practical, people-focused solutions aligned with organizational goals.
