I am a results-driven Business Operations Specialist with 4+ years of experience supporting U.S.-based businesses in bookkeeping, freight logistics, CRM administration, e-commerce, and end-to-end business operations. I specialize in building efficient systems, streamlining workflows, and delivering accurate, reliable support that helps businesses scale without the chaos.
With hands-on experience managing financial records, high-volume logistics coordination, Zoho One administration, and online business management, I bring a strong combination of operational expertise, analytical thinking, and the kind of problem-solving that actually sticks. I work independently, communicate clearly, and adapt fast — because remote work doesn't come with a safety net, and I treat every task like it has my name on it.
Core Competencies
Bookkeeping & Financial Operations — QuickBooks Online, Xero, Zoho Books, Accounts Payable & Receivable, Bank Reconciliation, Invoicing, Payroll Support, Financial Reporting
Freight & Logistics Management — LTL, FTL, Partial Loads, Freight Quoting (Estes, TForce, Old Dominion, FedEx Freight), Shipment Tracking, Carrier Vetting, 3PL Coordination, Supply Chain Support, Ascend TMS
Zoho One Administration — CRM, Books, Inventory, Desk, SalesIQ, Campaigns, Social, Recruit, People, Mail, Workflow Automation, System Setup & Optimization
E-Commerce Operations — Amazon Seller Central, Shopify, Magento, Product Listing Management, Inventory Control, Fulfillment Coordination, Vendor Management, PPC Monitoring
Digital Marketing & Content Management — Email Marketing, Social Media Management, Lead Generation, Campaign Execution, Content Creation
Website Administration — WordPress, Magento, Website Maintenance, Content Updates, Basic HTML, Landing Pages
Operations & Project Management — Process Improvement, SOP Development, Workflow Automation, Team Coordination, Reporting & Analytics, Airtable, Google Workspace, Microsoft Office
Recruitment & Executive Support — Talent Sourcing, Candidate Screening, HR Administration, Executive Assistance, Client Communication
Professional Strengths
Detail-Oriented • Proactive • Ownership Mentality • Process-Driven • Highly Organized • Tech-Savvy • Fast Learner • Critical Thinker • Self-Starter • Reliable Remote Professional • Results-Focused • High-Accuracy Execution
Give me a real task. My work will speak for itself.
