A seasoned professional with vast expertise as a Customer Support Manager and Project Manager in the software development space. Demonstrated ability to effectively lead teams, streamline support operations, and create exceptional customer experiences. Successfully managed the complete software development life cycle, orchestrated cross-functional collaboration, and delivered projects on time and within budget. A results-oriented, data-driven problem solver with strong communication skills and a customer-centric attitude. I am actively exploring new possibilities to apply my experience and contribute to an organization's overall success.