Need an EXPERIENCED CUSTOMER SERVICE and a VIRTUAL ASSISTANT?
Cost-Effective & Tech Savvy
High-Speed Internet & Above Average Equipment
Data Privacy
Flexible Time Zone
Here's what I offer:
• Customer Service Rockstar - winning customers and going way above and beyond by providing excellent customer service
• Phone Etiquette - prepared, present, polite, patient, personable, professional, and proactive
• Collaborative - open to feedback and suggestions and comfortable in discussing topics to close process gaps and improve business flow
• Fraud and Disputes Resolution - helps clients solve problems and disputes by investigating issues, studying all parties, and developing solutions that will favor all parties.
• Chargeback Specialist - responsible for processing and reconciling vendor and customer disputes, posting chargeback credit card charges, maintaining documentation of chargebacks
• WordPress Web Development - oversee the development and maintenance of websites, intranets, applications, and other custom programming assignments as applicable
• Ad Hoc & Administrative Tasks - some photo and video editing, sending email communications, creating deck presentations, etc.
