I work in a e-commerce company where I was assigned as a Procurement Officer. I manage and process orders from 4 different stores. I do amazon order processing and bulk order processing from US and Chinese suppliers. We use Shopify and Dropified to process and export orders. I also work in a hospitality industry where i used to attend guest inquiries and request, I also attend guest complains. I manage hotel reservations, do check in and check out as well as cashiering. I also worked in a corporate industry as administrative assistant. I handled the front office jobs. Receiving documents and delivering it to respective departments or persons. Manages incoming calls from different clients and suppliers. Bookings of employees flight schedules. I also worked in a cafe as kitchen head. I managed the scheduling of the crews, monitors supplies, monitors the food quality. I also worked as Corporate Program Officer where I do selling of vaccines and medicines is BPO companies. Maintain the relation from the clients, responsible to attend clients request. Follow up of purchase order and deliveries. Also responsible to look for new clients and present company profile.
I also managed overall operations in a travel agency in the Philippines. Coordinate airlines and tour operators for bookings and post-booking inquiries of clients. Attend client inquiries and provide quotations for airline tickets, hotels and tout packages. Handles customer service and get in touch with the airlines and operators for amendments, corrections, refunds and rebookings. Monitor clients' flights for any disruption and coordinate with our clients. Ensuring good clients experience in our services.