Senior Data Analyst & E-Commerce Virtual Assistant | 11+ Years Solving Data, Operations & Client Support Challenges
I help businesses fix the problems that eat up their time and money — messy reporting, disorganized e-commerce operations, slow customer response times, and unreliable support staff. Here's how I can help, based on real experience:
Data & Reporting
Microsoft Excel (Pivot Tables, Power Query, VBA, Advanced Formulas)
Data Analysis
Dashboard Automation
Google Sheets
Process Optimization
Microsoft Planner
Outlook
Simpro
MYOB
E-Commerce & Virtual Assistance
Shopify Store Management
Order Processing
Product Listings<8efe80624d780eba0c6493ec45140364>Email & Calendar Management
CRM Tools
Customer Support & Retention
Zendesk
Gorgias
Customer Service
Technical Support
Client Retention
Conflict Resolution
Bookkeeping & Finance
QuickBooks
Xero
MYOB
Invoicing
Bookkeeping
Sales & Outreach
Cold Calling
Lead Generation
Appointment Setting
Social Media Sales
Operations & Communication Tools
RingCentral
Syllectus
Google Suite
Team Coordination
Staff Training