I am a dedicated Medical Virtual Assistant with hands-on experience supporting healthcare providers and clinics through efficient administrative and patient-care coordination tasks. I specialize in ensuring smooth daily operations and delivering excellent patient support.
Core Skills & Experience:
* Processing RX Refills & Renewals: Skilled in handling prescription refill requests and coordinating renewals accurately and promptly.
* Prior Authorization Support: Basic working knowledge of Cover-----------ds / CoverMyDesk for assisting with prior authorization submissions and follow-ups.
* Inbound & Outbound Calls: Able to handle patient and provider calls professionally using RingCentral, ensuring clear communication and excellent service.
* Appointment Scheduling: Experienced in booking and managing doctor appointments using NextGen and ensuring accurate patient flow.
* Patient Demographics Management: Updating, verifying, and organizing patient information with high accuracy and confidentiality.
* Documentation Support: Sending office notes, lab requests, and other clinical documents as needed.
Healthcare Admin Support: Reliable in supporting daily clinic operations and assisting medical teams with various administrative tasks.
I am detail-oriented, HIPAA-aware, organized, and committed to delivering high-quality virtual support to healthcare providers. I’m confident in my ability to help streamline your practice while maintaining professionalism and compassion in patient interactions.
