Operations & IT Project Support Specialist with 6+ years of experience supporting U.S.-based businesses in digital marketing, real estate, and technology industries.
I specialize in:
• Inbox & Email Management (Gmail filters, labeling systems, prioritization)
• CRM Administration (contacts, pipelines, follow-ups, data accuracy)
• Calendar & Task Coordination
• Social Media Engagement Management
• Website Content Updates
• Workflow Documentation & SOP Creation
• IT Project Coordination & Development Tracking
I have experience supporting software development teams by tracking modules, monitoring blockers, assisting in requirement documentation, and ensuring deadlines are met. I work closely with stakeholders and developers to maintain alignment and operational efficiency.
I am proactive, organized, detail-oriented, and comfortable working independently in remote environments. My goal is to create systems that reduce chaos, improve workflow, and ensure nothing falls through the cracks.
Tools I regularly use:
Google Workspace | Slack | CRM Systems | Canva | VS Code | Postman | Git Bash
Available for long-term collaboration.