Results-driven Travel Agent & Back Office Specialist with over 15 years of experience in corporate account management and cruise travel operations. Proven expertise in handling high-volume reservations, optimizing back-office workflows, and delivering exceptional client service. Proficient in Galileo, Travefy, Travel Works, and cruise booking systems, with a track record of boosting repeat bookings, maintaining high accuracy rates, and supporting agency growth through efficient data and operations management.
