I’m a detail-oriented Customer Service Representative with over a year of experience supporting Shopify-based e-commerce stores across the European market, along with 9 years of office-based experience as an Accounting Assistant. My background includes handling accounts payable, inventory monitoring, and payroll, which helped me develop strong accuracy and organizational skills.
In e-commerce, I manage daily orders, monitor dashboards, handle Zendesk tickets, and coordinate with suppliers to keep operations running smoothly. I’m comfortable balancing customer support and backend tasks, making sure both customers and internal teams are supported. I take pride in being reliable, organized, and someone who pays attention to the small details that make a big difference.