Dedicated IT/Technical Support Specialist with over 4 years of experience providing IT support, troubleshooting hardware/software issues, and assisting teams across multiple departments. Skilled in Windows OS, MacOS, Microsoft Office 365, networks, collaboration tools, ticket management, and financial systems. Recognized for being respectful, reliable, and team-oriented, with a strong focus by delivering clear and effective support. Proven ability to resolve issues efficiently, ensuring excellent user experience, while remaining eager to grow technical expertise and contribute to a collaborative workplace.
