Good communication skills. I have a transcribing work experience so I have a great typing skill as well. It's about 40 words per minute. Computer literate whether it is technical problem or e-mail. I can work under pressure. And I can do multi-tasking. Customer Service Skills is top notch. Been with the industry for years and I know I'm one of the best in my past company. I will try my best to double it for your company.