Hi! I'm -----------. I've been helping run our small family hotel for a while now, and I've gotten used to handling a lot of things behind the scenes.
- I organize and respond to guest emails, and inquiries in a clear and friendly manner.
- I handle guest concerns and questions through messaging platforms and booking sites like -----------, and Airbnb.
- I make sure bookings are organized and updated.
- I also do simple bookkeeping like tracking sales, expenses, and payouts.
- I update availability, coordinate guest reservations, and monitor payments through platforms like Xendit and others.
I'm comfortable working independently, I'm organized, and I try my best to respond kindly and clearly to guests. I prefer working through email or chat rather than calls, and I make sure to communicate promptly and clearly.
I'm looking for a flexible online job where I can support someone or a team with the skills I already use daily. I'm also open to learning new tools and growing more in this kind of work.
Thanks for checking my profile!