Experienced virtual assistant and e-commerce professional with a strong background in online product research, arbitrage, and customer support. Proficient in MS Office (Word, Excel, PowerPoint), with expertise in Keepa analysis, manual sourcing, reverse sourcing, storefront stalking, and brand sourcing for online arbitrage. Skilled in e-commerce platforms like Shopify and customer service tools such as Gorgias, ensuring smooth, responsive interactions with customers. Additionally, I bring experience as an ESL tutor, teaching non-native English speakers and enhancing their language skills. Highly adaptable and detail-oriented, with a commitment to delivering quality support across multiple domains.
