I am a versatile Virtual Assistant and Operations Specialist with a background spanning legal, healthcare, and corporate environments. I specialize in managing the "front door" of a business—from screening potential legal clients to see if they meet firm criteria to coordinating complex orders and billing through SAP.
I am highly organized and comfortable navigating various platforms like Salesforce, OfficeAlly, and Telus to keep data accurate and projects moving forward. Whether I am securing insurance authorizations to prevent financial risk or managing the Order-to-Cash process for industrial clients , my goal is always to provide clear, professional communication while ensuring the operational side of the business runs smoothly.