I am a dedicated and detail-oriented professional with five years of experience supporting U.S. healthcare operations. Throughout my career, I have worked extensively with Oracle Revenue Management and Billing (ORMB) and Salesforce, where I was responsible for retrieving client accounts, reviewing account information, setting up and updating billing and service agreements, and ensuring data accuracy and compliance with company standards.
My experience has strengthened my attention to detail, organizational skills, and ability to handle confidential healthcare-related information with professionalism. I am proficient in Microsoft Office, Google Workspace, Salesforce, Oracle ORMB, Outlook, and Microsoft Teams. I am comfortable working independently, meeting deadlines, and adapting quickly to new systems and processes.
In addition to my operational experience, I was promoted to a Subject Matter Expert (SME), where I supported and coached new tea-----------mbers, answered process-related questions, and helped maintain quality standards within the team.
I take pride in being dependable, organized, and committed to delivering accurate, high-quality work. I am eager to continue growing my career and contribute my skills to a company that values reliability, efficiency, and continuous learning. I am actively seeking opportunities in healthcare administration, medical data entry, virtual assistance, data entry, and administrative support.
Thank you for visiting my profile. I look forward to the opportunity to work with you!
