A versatile and detail-oriented professional with expertise in product sourcing, KPI analysis, and data preparation. Proven track record in customer success, proficient in managing and optimizing customer interactions through platforms like Zendesk and Salesforce. Adept in social media management and creating visually compelling content using Canva. Experienced in e-commerce support on Shopify and website editing on WordPress. Strong administrative skills with proficiency in Google Suite and Microsoft Office, coupled with project management capabilities using Asana and Trello.